Acadle Help Desk

Privacy Policy - Effective Date 22-Jun-2022

Yashika — Fri, 01 Apr 2022 12:12:17 +0000

Last Updated On 2 - Dec - 2022

This Privacy Policy describes the policies of Vahmine Technologies Pvt. Ltd., VRR Royal Complex, HSR layout, Bangalore, Karnataka 560102, India, email: support@acadle.com, phone: 8015358671 on the collection, use and disclosure of your information that we collect when you use our website ( acadle.com...

Terms of Service - Effective date: June 16, 2020

Yashika — Fri, 01 Apr 2022 21:42:40 +0000

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (AS DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER. THESE TERMS INCLUDE INFORMATION ABOUT FUTURE CHANGES TO THESE TERMS, LIMITATIONS OF LIABILITY, A CLASS ACTION WAIVER, AND RESOLUTION...

Cookie Policy - Effective Date: 22-Jun-2022

Nizamudheen V — Wed, 22 Jun 2022 07:15:28 +0000

Last Updated: 22-Jun-2022

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces...

How to Configure Gmail SMTP with Acadle?

Nizamudheen V — Thu, 21 Apr 2022 13:53:18 +0000

Gmail you access to a suite of features inclusive of email hosting. Let us find out how you can configure Gmail SMTP with Acadle with some simple steps:

Login to Google Account (https://myaccount.google.com/), Goto Security > Click on 2-Step Verification and Enable it.

Can I embed the video from my video hosting service provider (Publit.io)?

Yashika — Fri, 01 Apr 2022 09:18:44 +0000

Yes you can, we can refer to the documentation on how to add content from a third party tool to your lessons.

Video or Media Upload Limit

Yashika — Fri, 01 Apr 2022 09:01:35 +0000

You will not be able to upload media beyond the storage provided for you. But you can connect with your third party media storage devices or connect with your own Amazon S3 to store and display unlimited videos or media files

GDPR - Acadle's take on GDPR

Yashika — Fri, 01 Apr 2022 09:42:14 +0000

Information Retention. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may dispose of any information in our discretion without notice, subject to applicable law. We do not undertake any retention obligations through this statement.

Under...

How to Manage Engage (Community) Section in Acadle

Yashika — Wed, 10 Sep 2025 10:50:01 +0000

Managing Engage in Acadle: A Step-by-Step Guide

This guide provides detailed instructions on how to create discussions, manage topics, and configure public access in the Engage section of Acadle.

1. Creating a New Discussion

To start a new discussion in Engage, follow these steps:

Navigate to the Engage page.

Click on...

How to get your ThriveCart Product ID

Yashika — Fri, 01 Apr 2022 06:53:51 +0000

Go to the product in question and edit the product settings.

Go to your browser's URL and get the Product ID:

In the above example, the Product ID is "2".

Do you have a community where I can join?

Yashika — Fri, 01 Apr 2022 09:23:49 +0000

Yes, click here to get access : Official Facebook Group

How to manage course access using groups? - 'Groups' control the visibility of courses for a user

Nizamudheen V — Mon, 13 Mar 2023 05:16:03 +0000

This guide provides detailed instructions on how to efficiently create and manage groups in Acadle.

1. Creating Groups

To create a new group in Acadle, follow these steps:

Navigate to the Admin section of your academy admin panel.

Click on Masters from the options available.

Select Manage Groups.

Enter a name for the new group in the provided field.

Click the Add New...

Can I bulk import students?

Yashika — Fri, 01 Apr 2022 12:09:13 +0000

Yes, you can bulk invite users as well as you can bulk import users by keeping pre-set password.

Navigate to Academy Dashboard > Users > Bulk import for adding users in bulk.

How to Configure office 365 SMTP with Acadle? - Send emails from Academy with Office 365

Nizamudheen V — Thu, 21 Apr 2022 13:51:52 +0000

Microsoft 365 or Office 365 is a subscription service that gives you access to a suite of features inclusive of email hosting. Let us find out how you can configure office 365 SMTP with Acadle with some simple steps:

If I delete users, will the credit get restored?

Yashika — Fri, 01 Apr 2022 07:36:24 +0000

Yes, we only count registered users. If you want to free up credits, you can delete the users and the credits will get added back to your academy or account.

How to sell courses from Academy through Stripe ? - Enable one time and recurring payments

Nizamudheen V — Thu, 09 Mar 2023 06:49:13 +0000

We have recently introduced the Stripe gateway inside Acadle to sell your courses easier. You can now choose a subscription or one-time pricing based on your requirements.

Let’s check how can you sell through Stripe

Create a pricing plan for your grouped courses in Academy

What is the meaning of Team member and Users

Yashika — Fri, 01 Apr 2022 09:23:01 +0000

Team members are your co-authors or colleagues who needs access to your academy with following privileges. There are three categories for three members based on their access permissions

Admin

Has the complete access to manage your academy, billings and team

Author

Has the permission to manage his courses and lessons within your academy

Manager

Is it possible to embed the code of another tool?

Yashika — Fri, 01 Apr 2022 09:04:05 +0000

Yes you can embed any external tool

Can all tracking codes be added?

Yashika — Fri, 01 Apr 2022 07:54:51 +0000

You can add any tracking tool, within the academy or in the login page by visiting 'Pixels;

Login to your dashboard > Click on Settings > Open 'Pixels' tab > Enter the tracking code under 'Login' or inside 'Landing page', which is nothing but course listing page

What are the features of the Quiz module?

Yashika — Fri, 01 Apr 2022 09:07:01 +0000

Following are the features covered;

Quiz into with image

Timer for quiz

Single selection questions

Image for questions

Passmark for right answers

Negative mark for wrong answers

Pass mark / percentage

Settings for users to see result

Settings for users to retake quiz

See the result and marks

etc. are the key features of Quiz module !

Can I assign different courses to a different user group?

Yashika — Fri, 01 Apr 2022 07:35:53 +0000

Yes, here is a quick video on how

Is there a WordPress plugin?

Yashika — Fri, 01 Apr 2022 09:08:16 +0000

We don't have a WordPress plugin yet

How to create users in Academy? - There are multiple ways to add users to your academy. We will be discussing four methods here.

Nizamudheen V — Mon, 13 Mar 2023 05:08:48 +0000

There are multiple ways to add users to your academy. We will be discussing four methods here.

1. Invite the users

You can add users via. - Academy Dashboard > Users > Invite (button)

Fill in the details like email, group, custom message (any content you want to include in the welcome email) and send the invite.

Customers will get an email with...

Will I be able to customise the fonts, color etc?

Yashika — Fri, 01 Apr 2022 07:51:49 +0000

Yes, you can change

button styles

button colors

buttons width and height

font colors and sizes

font style

This is how it looks :)

Let us know if you are facing any issue while customisting the font styles.

Embeds - Without any integration

Yashika — Fri, 01 Apr 2022 07:09:00 +0000

Paste in a link to one of the following services or use inside the editor to add any embeds within Acadle. No configuration required.

Is there any sample academy?

Yashika — Fri, 01 Apr 2022 09:22:11 +0000

Yes, we have created a sample academy where you can register as a student and access the content to see the look and feel. Click link below